FAQs
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Becoming a Zippian is simple and open to all individuals who have a valid email ID, phone number, and are residents of the India. Here’s how you can register:
- Visit our website: https://in.zippyopinion.com/login/
- Fill out the sign-up form on the homepage. Make sure to complete all required fields and then click the “Register” button.
- After signing up, you’ll receive a confirmation email at your registered email address.
- Open the email and click the verification link to activate your account.
That’s it! Your account will be successfully created.
We recommend completing your profile information thoroughly—this will increase your chances of receiving surveys that are relevant to your interests.
Apart from basic demographic information, such as age, gender, and region, we also ask questions about your profession, interests, and ownership of products and services. We completely understand if you have any concerns about data privacy. Please rest assured that your personal information is never used for any malicious purposes, and we strictly honour your privacy and confidentiality.
When you fill out a survey, Zippy Opinion uses your responses along with other participants’ responses to inform clients about consumer’s attitudes toward their products or services. The registration information you fill out gives clients a general picture of what types of people filled out the survey: how many men versus women, average level of education, etc. We use your e-mail address to send you invitations to participate in new surveys and to contact you with messages about Zippy Opinion. We use your postal address to mail any survey-related incentives or product samples.
You will only receive emails and text messages from us when we have a survey from you. Additionally, if you are using the AvidOpinion app to take surveys on Zippy Opinion, then you may also receive push notifications for surveys when made available. This is to ensure that you are quick to take surveys before the quota is full.
The main principles for membership and the way we treat our members are based on honesty and authenticity.
We ask our members to answer our surveys honestly. With our quality checks in place, we ensure that surveys have been answered at an appropriate time, and sufficiently well. Members who do not follow these simple principles will risk having their account deleted and losing their reward(s).
There are a variety of reasons for this to happen. The email may still be in transit. Depending on internet traffic, it can take a couple of hours for emails to arrive. This is more likely to happen around the holidays and peak sending times. Ensure that you have given the correct email – no spaces or spelling errors. Please check your spam/junk/promotion folder as there are chances the Activation email may have landed in the mentioned folders. Despite this, if you have still not received an email, navigate back to the registration page and re-enter your email to prompt another confirmation mail.
This may be due to using a different email ID, an incorrect password, or a misspelled password. If you don’t remember your credentials, please reset your password by clicking on ‘Forgot Password’ on the login page. A link will be sent to your registered email ID, allowing you to reset your password and log in to your account.
If you are still unable to log in, please write to us at support@zippyopinion.com explaining the issue.
Zippy Opinion is open to anyone who has attained legal adult age with a valid email address and is a legal resident of the Country with which Zippy Opinion has panels.
Yes, absolutely! We have our very own AvidOpinion app, available for both Apple and Android devices. Simply sign up or log in to your account and start receiving paid surveys directly on your smartphone.
A Consumer Panel is a group of individuals from various market segments who are typically recruited by research companies or agencies to represent the broader market. Their opinions serve as a sample to understand consumer attitudes, values, and beliefs, helping researchers gain insights into the overall market. These panel members act as respondents, answering specific research questions related to areas such as product testing, taste testing, advertisement evaluation, and more.
Zippy Opinion caters to organizations and market research companies seeking authentic consumer opinions. We help them by delivering your views on issues related to their products or services and are accordingly remunerated for this service. Your opinion will have a direct impact on companies and how they market, distribute, or advertise new products and services to consumers like you. Our members are in turn, rewarded for their time and participation in each survey.
An online survey is a questionnaire that the target audience can complete over the Internet. Companies use their opinions on consumer goods, technology, healthcare, travel, and finance to help global brands build better products and create better experiences.
Zippy Opinion is an online platform of consumers from the fastest-growing economies who regularly share their views and opinions on a variety of issues by participating in market research surveys. By participating in these surveys, members of the Zippy Opinion influence decision-making in organizations worldwide, and help in the creation of improved products and services.
Zippy Opinion offers you a forum to have a highly personalized interaction with various brands ranging from Automotive to Healthcare, from Information Technology to Sports or Leisure. If making money online is in one form or the other is your hustle, then we urge you to register to Zippy Opinion and start earning rewards for your opinion on brands.
Yes, it is and will continue to always be free!
We charge ZERO membership fees for both Zippy Opinion and Zippy Circle. We’re more about listening to your Opinions and rewarding you for them, not the other way around.
You will receive a Profile Completion Bonus of up to 60. The more information you provide in your profile, the more surveys you’ll receive—and the more likely you are to qualify for them. Completing your profile ensures that you get surveys that are relevant to your interests, increasing your chances of earning more rewards.
To update your contact information—such as your name, email address, postal address, or phone number—log in to your Zippy Opinion account. From the dashboard, click on “Your Profile”, then select “Update Profile” and enter the required details.
We strongly urge you to update your profile once a month to increase your chances of achieving higher survey completion, thereby increasing your chances of earning the most rewards it is possible to earn.
No, each person can only register with one account. Our system identifies multiple account entries, and we reserve the right to delete any account where members have attempted to register with multiple accounts.
Click on the “Settings” tab and then “Change Password” and follow the instructions provided.
Please reset your password by clicking/tapping the “forgot password” link on the login page. We will send you a link to your registered email ID, clicking on that you can reset your password.
To check your Zippy Points balance, log in to the Zippy Opinion website and click on the “Rewards” tab. There, you can view your total earned points as well as your redemption history.
You can cancel your Zippy Opinion membership by clicking the Unsubscribe button found in any survey invitation email. Alternatively, you can unsubscribe at any time by contacting us at support@zippyopinion.com.
Please note: If you choose to deactivate your account, any rewards or money you have accumulated will not be paid out. Additionally, if you rejoin Zippy Opinion in the future, previously earned rewards will not be carried forward to your new account.
The Loyalty Index is your survey rating on Zippy Opinion and reflects your credibility as a survey participant. A low Loyalty Index may be the reason you’re not receiving points for completed surveys.
To keep your Loyalty Index high:
Answer all surveys honestly.
Complete them within a reasonable amount of time.
Avoid using any unfair or malicious methods while responding.
Maintaining a high Loyalty Index ensures you receive the best and most rewarding surveys. It also increases your chances of qualifying for high-profile surveys, helping you maximize your rewards.
You can check your Loyalty Index on the right-hand side of your Zippy Opinion Dashboard.
You may get surveys that are regarding specific brand products and services you may or may not use in your everyday life. The survey questions will be based on your profile information. Please login to your account and complete the profile information properly to get the most relevant survey questions.
We will send you an email invitation when a relevant survey is conducted for your profile information. Additionally, you may receive text message notifications and push notifications if you are using the AvidOpinion app to take up surveys.
It depends on the subject matter and type of survey. Our shortest surveys could be between 1 to 5 minutes, and the longest surveys could be anywhere from 25 to 40 minutes.
The frequency of getting surveys depends upon your accurate profile information, regular participation, and the availability of projects.
However, we have a Perineal Points Platform (PPP) which is a tab under the dashboard, that allows you to attend more surveys through our partners.
Yes, of course. It is completely your choice if you want to complete a survey or not. If you haven’t attempted any survey for a long while, you may receive an email from us checking whether you wish to continue being a member of Zippy Opinion.
Yes, of course. But, you will not earn any points from that survey. It is always advised to complete any survey to get reward points. Be aware that if you leave the survey page, you will not be able to take up the same survey again. Additionally, our smart algorithm and AI may detect you as suspicious if you attempt the same survey multiple times. Therefore, we ask that you be mindful of this to ensure you have a high loyalty index.
Please note that only the successful completed surveys are accounted for in the ‘Total Surveys Completed’ section in your dashboard.
In case you have completed a successful survey but it is not showing in the ‘Total Surveys Completed’ section, please write the issue to support@zippyopinion.com
You will receive survey invitations on your Zippy Opinion registered email ID, SMS notification (if selected), and push notifications if you are using the AvidOpinion app. You may follow the instructions in the communique to go ahead with the survey.
This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions. Please know we appreciate your participation and that even when you don’t qualify, your participation helps contribute to the success of the study.
Even though it may seem like an error that you have to answer the same questions twice, we assure you that it is on purpose. This is to ensure that a panelist is genuinely reading through the survey questions accurately and that their answers remain consistent.
We send surveys based on your profile information. If you fill your profile properly, then the probability of getting the most relevant survey will be high. Please log in and update your profile information.
No, there is no target. However, it is a good practice to complete the surveys you get so that you can earn more points.
It purely depends upon the panelist profile details. The more detailed your profile is, the more survey opportunities you get. We urge our members to keep updating their profiles to increase the chances of getting more appropriate surveys that can be potentially completed.
When you find yourself with some spare time and there are no survey invitations available in your inbox, we have additional survey opportunities for you to take from your account. Please log in to your panel account and check the survey opportunities that match your profile.
Additionally, if you have been inactive for a long time on Zippy Opinion, then you may not receive surveys.
No, please mail us at support@zippyopinion.com for any further information.
Our system algorithm has AI-based checks within the survey to check the accuracy of the responses. We also look at the time that it takes to fill in responses to know whether your response is genuine or not.
Please don’t be disheartened—these are common aspects of market research surveys.
Quota Full means the required number of participants from a specific demographic group has already completed the survey. To avoid missing out, we recommend taking surveys as soon as you receive them.
Survey Termination usually occurs when your responses indicate that you don’t match the target audience the research client is looking for.
To reduce the chances of being disqualified or terminated, we suggest you regularly update your profile. This helps ensure that you receive surveys that are better suited to your background and interests.
We understand your frustration. This can happen when a survey receives a higher-than-expected number of responses in a short period of time. Additionally, email invitations may not always be delivered instantly—delays from your email service provider can sometimes occur.
We sincerely apologize for any inconvenience and truly appreciate your continued participation. Rest assured, more survey opportunities will be available soon, so keep an eye on your inbox and notifications!
Zippy Points are Zippy Opinion’s very own currency, used exclusively within the Zippy ecosystem. Based on your personal information, we will send you relevant surveys. Once you successfully complete a survey, you can earn up to 60 Zippy Points. These points can be redeemed for vouchers from any of our reward partner brands. You can also earn Zippy Points by participating in certain events within the Zippy Opinion Community, as well as in events on Zippy Opinion’s social media channels.
1 Zippy Point is worth INR 1.
The number of Zippy Points you receive depends on the length of the corresponding survey.
Zippy Points may be deducted after the closure of a survey project if, during the data review process, certain responses are found to be invalid or inappropriate. This includes:
- Incomplete or inconsistent answers
- Use of junk characters in open-ended responses
- Not adhering to the required survey timeline
- Any other indicators of low-quality or fraudulent participation
- In such cases, the responses are discarded, and the corresponding points are reversed.
- For more details, please refer to your Rewards History on the Zippy Opinion dashboard. It provides a complete breakdown of your earnings and deductions.
Other than surveys, you can earn Zippy Points in the following ways:
- Joining Bonus
- Profile Completion Bonus
- AvidOpinion App Registration Bonus
- Referral Bonus
At Zippy Opinion, your privacy and security are our top priorities. To protect your sensitive information—especially your banking details—we have chosen not to process direct cash payments.
Instead, we have implemented the Zippy Points system as a secure and convenient way for you to earn and redeem rewards. This allows you to enjoy the benefits of your participation without risking exposure to potential online threats.
To redeem your points, log in to your Zippy Opinion account and check your total eligible points. Once you’ve reached the redemption threshold of 500 Zippy Points, simply click the “Redeem” button to exchange your points for vouchers from one of our reward brand partners of your choice.
Points will be available under a member’s account until they make redemptions or terminate/unsubscribe their account.
You can earn anywhere from a few points up to 60 Zippy Points for successfully completing a survey, depending on its length and complexity.
You have the flexibility to decide your redemption amount. However, you need to redeem a minimum of 500 Zippy points at each redemption.
Yes absolutely! We are always welcoming new members onto our platform. To invite your friends, log in to your account and select “Invite Friends”. You can then use the form to invite your friends directly from your contact list.
You will receive up to 40 Zippy Points as a referral bonus. Please note that your referral must register using your unique referral link, activate their new Zippy Opinion account, and successfully complete a survey for you to receive the bonus.
You can receive up to 40 Zippy Points upon registration, depending on your source of joining.
All redemptions may be fulfilled within 2 to 4 weeks.
No. Zippy Points are not transferable from one account to another.
For paid surveys, you only get Zippy Points. However, in certain events and contests conducted on the Zippy Opinion Community and Zippy Opinion’s Social Media Channels, some winners may receive vouchers from their favourite e-commerce shopping sites as well.
There is absolutely no limit on how many points you accumulate through our platform.
Electronic vouchers (e-vouchers) will be sent to the email address associated with your Zippy Opinion account.
We offer e-gift vouchers from Amazon and Flipkart.
There are no processing costs associated with redeeming Zippy Points for vouchers.
Redemption requests may be declined if there is a violation of our Terms and Conditions. Some common reasons include:
Not maintaining accurate, complete, and up-to-date information in your profile and registration details.
Creating more than one account on our platform is not allowed.
Taking surveys from IP addresses that don’t match the geographic information provided during registration.
To avoid rejection, please ensure your account information is always current and complies with our guidelines.
Try logging into Zippy Opinion with the accurate credentials. If you are still unable to log in, please report it to us support@zippyopinion.com and provide us with a screenshot of the issue.
We conduct a wide range of surveys for various clients. Some are programmed and hosted by Zippy Opinion, while others are developed and managed by our clients on their own platforms.
Technical issues can arise for several reasons, including:
- The use of different operating systems, browsers, internet connections, and devices by respondents, which may not always be fully compatible with the survey platform.
- Client-side technical limitations or server issues.
- Occasionally, human error may also play a role.
If you encounter a technical issue:
- Take a screenshot of the error (if possible).
- Note the Survey ID.
- Email the details to support@zippyopinion.com.
- We sincerely apologize for any inconvenience and will do our best to resolve the issue promptly.
In most cases, it is highly unlikely that you will be allowed to continue your survey from where you got disconnected. In some cases, you may be allowed to continue taking the survey from where you left off. This is purely dependent on each individual survey.
Zippy Opinion only sends emails to members with confirmed email addresses. If you’ve recently joined and haven’t received any emails from us, it’s likely that your email address hasn’t been verified yet.
We want you to have the best chance to earn rewards, so please follow these steps to ensure you never miss a survey or reward-related email: Check Your Email Settings
For Gmail users:
- On Mobile: Tap the three dots in the top-right corner of the email, select ‘Move to’, then tap ‘Primary’.
- On Desktop/Laptop: Drag our email from the “Promotions” tab into the Primary tab near the top-left of your screen.
For Apple Mail users:
- Tap our email address at the top of the message.
- Select ‘Add to VIP’ to ensure future emails are prioritized.
Still Not Seeing Our Emails?
- Check your Spam or Promotions folders.
- If you find our emails there, open one and follow the steps above to ensure proper delivery in the future.
- By making these small adjustments, you’ll stay informed and never miss out on valuable surveys and rewards.
If you receive a password error message while trying to log in, please ensure that you are entering the correct email address and password linked to your Zippy Opinion account. If the issue continues, click on the “Forgot Password” link on the login page. A password reset link will be sent to your registered email address. Follow the instructions in that email to reset your password and regain access to your account. If you don’t see the email, be sure to check your Spam or Promotions folder. For any further assistance, you can always reach out to us at support@zippyopinion.com.
At Zippy Opinion, we value the trust our members place in us and take every possible measure to safeguard your personal information. We do not share your details with third parties for marketing purposes, and your data remains strictly confidential. Protecting your privacy is a core principle of our company, and disclosing any member information is strictly against our policy. For complete details on how your personal data is collected, used, and protected, we encourage you to read our Privacy Policy.
We ask the most specific questions in surveys based on brands for whom surveys are conducted. Questions are meant to understand whether you are within the target segment for attending the survey or not.
No, your personal data is not shared with others. It is safe with us. Our relationship with members is based on trust, and we take every step to protect personal information.
Please read our privacy policy for details on how we process your personal data.
Absolutely NOT. Zippy Opinion is firmly committed to protecting your privacy. We promise that we will never willfully sell, trade, rent, disclose, or make available your identity, email address, phone number, or home address to any outside third party without receiving your authorization to do so, or unless we are required to do so by a court decision or by a public authority.
Zippy Circle is Zippy Opinion’s exclusive community platform where members—affectionately called Zippians—can connect, interact, and engage beyond surveys. It’s a vibrant space designed for Zippy Opinion members to:
- Socialize and share experiences with fellow Zippians
- Participate in exclusive contests and challenges to earn additional rewards
- Answer fun polls and see how others in the community think
- Zippy Circle adds a layer of interaction and reward to your Zippy Opinion journey
Every Zippy Opinion member has easy access to join the Zippy Opinion Community. All you have to do is log in to your Zippy Opinion account. Once you are on your dashboard:
- Click on ‘Community’ from the navigation bar
- Welcome to the Zippy Community!
Super simple! It doesn’t get any easier than that. We reiterate—there are no membership fees. It’s totally free!
Zippy Contest is a special event held within the Zippy Opinion Community, called Zippy Circle. It offers our panelists an additional opportunity to earn rewards by participating in fun and engaging contests.
To participate in Zippy Contest, stay updated by following Zippy Circle and our official social media channels. Just submit your answers and make sure to include your Panelist/User ID to be eligible for rewards.
Please write to us at support@zippyopinion.com, and our team will share your Panelist/User ID.
Zippy Contests are conducted regularly. Stay tuned and keep yourself updated by following Zippy Circle and our official social media channels for announcements on upcoming contests and participation details.
The prize details for each Zippy Contest will be announced along with the contest information in Zippy Circle. Make sure to follow the updates to know what rewards are up for grabs.
